Honest was created with the mission to provide clean, effective, and high-quality products for personal care, and that commitment remains steadfast as we continue to evolve in our approach to delivering the best products to our loyal customers. To help us better serve you, there are some important updates regarding how we bring Honest products to you.

Starting from December 28th, we will no longer be accepting orders directly through Honest.com. All Honest products, including your favorite items, will instead be available exclusively through a variety of trusted retailers like Amazon, Target, Walmart, HEB, and Kroger, both in-store and online. These changes are designed to streamline our processes and make Honest products more accessible in more places.

However, while direct ordering will be unavailable on Honest.com after this date, the website itself isn’t going anywhere. It will continue to serve as an important hub where you can explore Honest products, read helpful tips, and stay informed on the latest product launches. Additionally, the site will provide a tool to locate retailers near you, ensuring you can easily find our products in your area.

Our focus on the Honest community is at the heart of these changes, and the updates will allow us to concentrate on what matters most—creating products that meet the rigorous standards we’ve set for ourselves and that you have come to trust. We’re committed to innovating and delivering products that not only work but are designed with care and integrity to meet the needs of you and your loved ones.

For those who have been a part of our Honest family, we remain eager to hear from you and value your feedback. If you have product suggestions or ideas, please don’t hesitate to share them with our Customer Experience team. Your thoughts help us continue to grow and improve.

If you need information about past orders, please note that order history on Honest.com will no longer be accessible directly on the site. However, our Customer Experience team is available to assist you with past order inquiries within the time frame our system allows.

For returns, if you purchased Honest products through a retailer, you’ll need to follow that retailer’s return policy. Our team is happy to guide you through the process if needed.

While Honest.com will not process orders directly anymore, you can still enjoy the same promotions and deals available through other retail partners. We will continue to offer discounts and specials through external retailers, so you can still save on your purchases.

These changes are part of our ongoing commitment to provide you with the best products and a seamless shopping experience.